Contact Us

Have a question, feedback, or need help? We're here for you. Choose the best way to reach us below.

Quick Question?

For general questions and support, email us directly. We aim to respond within 24 hours.

support@brandasign.com

Before You Contact Us

You might find your answer in our FAQ section. Here are some common questions about contacting us:

How long does it take to get a response?

We typically respond to all inquiries within 24-48 hours during business days.

Do you offer phone support?

Currently, we offer support via email only to ensure we can provide detailed, helpful responses to each inquiry.

Can you help me set up my signature in a specific email client?

Absolutely! Our support team can provide step-by-step guidance for any email client. Just include which client you're using in your email.

Is there a community or forum?

We're working on building a community space. For now, feel free to reach out via email for any questions or to connect with us.

Tips for Faster Support

To help us assist you quickly, please include the following in your email when reporting issues:

  • Email client: Which email app you're using (Gmail, Outlook, Apple Mail, etc.)
  • Browser: Your web browser and version (Chrome, Safari, Firefox, etc.)
  • Device: Whether you're on desktop or mobile
  • Description: A clear description of what you were trying to do and what happened
  • Screenshots: If applicable, attach screenshots showing the issue

Expected Response Times

General Support: 24-48 hours
Bug Reports: 24-72 hours
Business: 2-3 business days